Laptops

Grade A
Laptop must be in excellent physical condition. Minor marks are ok as long as it is supplied with the required O/S discs, Recovery partition and the Official UK Charger.

Grade B
Grade B Laptops don't have to be in such great condition, and can have scratches and marks, as long as they are not physically damaged. Any cracks or scratches automatically fail a laptop so look out for them.

When Testing a laptop do the following : -
 * Does the computer have a recovery partition? - Check if the computer has a recovery Partition by clicking on the start panel, highlighting "My computer" and right clicking on it, then select "Manage". After doing this,a new window will appear, within this new window "Computer Management" select "Disk Management" on the left hand side. After clicking this, it will show you how much capacity the hard drive has, and any hidden partitions for recovery/unformatted areas.
 * Starting up the Recovery Menu - Some laptops have a different way in loading the recovery menu, some laptops will have an application for it in the start menu, where as a small ammount of laptops may require one the "F" keys to be pressed upon Bootup, most likely F7,F8,F9,F10,F11.
 * No Recovery? - If there is no recovery partition on the "Disk Management" window, then the customer will need the O/S discs + Driver discs for the laptop.