Samsung Android

Samsung Galaxy SII (GT-i900)
Grade A Box Contents Test Procedure:
 * Official Samsung wall charger
 * USB/charging cable
 * Sealed earphones
 * Spare rubber ear pods
 * Documentation
 * Verify Visual Inspection
 * Make sure the back cover is fully attached; the plasic is a little bit flimsy and the little tabs that hold it on can come off. The white model is prone to developing small cracks on the back that are very feint but still count as damage.


 * Moisture Indicators
 * For whatever reason there is a space for an indicator on the battery but the SII doesn't actually come with one.


 * IMEI Confirmation
 * Dial *#06# on the keypad, or look at Settings>About Phone>Status to get the IMEI. Check that the IMEI on the sticker under the battery is the same as the one in the software, if it's different don't take it. You also need to check that the IMEI on the box is the same as the one on the phone, if it's not, it's not the original box and is not a grade A.


 * Checkmend
 * Always use IMEI from HANDSET not box or test receipt.


 * Factory Reset
 * Go to Settings>Back up and Reset>Factory Data Reset to restore the phone. If there is a Samsung account this will need to be removed by the customer first as this stops the phone being reset. However, you can get round this by dialing *2767*3855# on the phone keypad. If you have no luck with this, try the following:


 * Turn the POWER OFF, pull the battery out and put it back again.
 * Simultaneously press the Volume Up, Home and Power button
 * If the Samsung Symbol appears, release the Power button
 * A Boot Menu will then show, Use the volume up/down to choose and home to select.


 * Verify Data Deleted
 * Charge Test
 * Make note of charge percentage before and after charging and rate of discharge under normal use, e.g. using wifi, calling.


 * Wi-Fi/Bluetooth Test
 * Connect to our Wi-Fi network and quickly load up Google to check it's sending and receiving data. With Bluetooth, turn it on and scan for devices. As long as it detects Bluetooth devices then it should be fine. If you have time, send or recieve a file to make sure.


 * Network Check
 * Ensure you have factory reset the phone before you check the network.


 * Camera Test
 * Dial *#0*# to bring up the service menu. This has a 'Megacam' and a 'Front Cam' option that lets you check the camera and the flash. While you're in this menu, run through all of the other options. These let you check such things as the touchscreen, buttons, receiver and various sensors.


 * Call Test
 * On the rare occassions call tests are impossible (i.e. poor 3 network reception) the voice recorder app can be used as a last resort. DOUBLE CHECK CHECKMEND. Try the call volume as loud as it will go, if it sounds distorted, fail it.


 * Speaker Test
 * The service menu (*#0*#) contains the tests you need to check both the lousdpeaker and the receiver, and this can also be done during the call test.


 * Host Connectivity 
 * Connect the USB to a PC and check that it is recognised.

Samsung Galaxy SIII (GT-i9300)
Grade A Box Contents
 * Official Samsung wall charger
 * USB/charging cable
 * Sealed earphones
 * Spare rubber ear pods
 * Documentation

Test Procedure:
 * Verify Visual Inspection
 * Make sure the back cover is fully attached; the plasic is a little bit flimsy and the little tabs that hold it on can come off.


 * Moisture Indicators
 * The moisture indicator is under the battery, just next to the pins. For whatever reason there is a space for an indicator on the battery but it doesn't actually come with one.


 * IMEI Confirmation
 * Dial *#06# on the keypad, or look at Settings>About Phone>Status to get the IMEI. Check that the IMEI on the sticker under the battery is the same as the one in the software, if it's different don't take it. You also need to check that the IMEI on the box is the same as the one on the phone, if it's not, it's not the original box and is not a grade A.


 * Checkmend
 * Always use IMEI from HANDSET not box or test receipt.


 * Factory Reset


 * Go to Settings>Back up and Reset>Factory Data Reset to restore the phone. If there is a Samsung account this will need to be removed by the customer first as this stops the phone being reset. However, you can get round this by dialing *2767*3855# on the phone keypad. If you have no luck with this, try the following:


 * Turn the POWER OFF, pull the battery out and put it back again.
 * Simultaneously press the Volume Up, Home and Power button
 * If the Samsung Symbol appears, release the Power button
 * A Boot Menu will then show, Use the volume up/down to choose and home to select.


 * Verify Data Deleted
 * Charge Test
 * Make note of charge percentage before and after charging and rate of discharge under normal use, e.g. using wifi, calling.


 * Wi-Fi/Bluetooth Test
 * Connect to our Wi-Fi network and quickly load up Google to check it's sending and receiving data. With Bluetooth, turn it on and scan for devices. As long as it detects Bluetooth devices then it should be fine. If you have time, send or recieve a file to make sure.


 * Network Check
 * Ensure you have factory reset the phone before you check the network.


 * Camera Test
 * Dial *#0*# to bring up the service menu. This has a 'Megacam' and a 'Front Cam' option that lets you check the camera and the flash. While you're in this menu, run through all of the other options. These let you check such things as the touchscreen, buttons, receiver and various sensors.


 * Call Test
 * On the rare occassions call tests are impossible (i.e. poor 3 network reception) the voice recorder app can be used as a last resort. DOUBLE CHECK CHECKMEND. Try the call volume as loud as it will go, if it sounds distorted, fail it.


 * Speaker Test
 * The service menu (*#0*#) contains the tests you need to check both the lousdpeaker and the receiver, and this can also be done during the call test.


 * Host Connectivity 
 * Connect the USB to a PC and check that it is recognised.





Samsung Galaxy SIII Mini (GT-i8190)
Grade A Box Contents
 * Official Samsung wall charger
 * USB/charging cable
 * Sealed earphones
 * Spare rubber ear pods
 * Documentation

Test Procedure:
 * Verify Visual Inspection
 * Make sure the back cover is fully attached; the plasic is a little bit flimsy and the little tabs that hold it on can come off.


 * Moisture Indicators
 * The moisture indicator is under the battery, just next to the pins. For whatever reason there is a space for an indicator on the battery but it doesn't actually come with one.


 * IMEI Confirmation
 * Dial *#06# on the keypad, or look at Settings>About Phone>Status to get the IMEI. Check that the IMEI on the sticker under the battery is the same as the one in the software, if it's different don't take it. You also need to check that the IMEI on the box is the same as the one on the phone, if it's not, it's not the original box and is not a grade A.


 * Checkmend
 * Always use IMEI from HANDSET not box or test receipt.


 * Factory Reset


 * Go to Settings>Back up and Reset>Factory Data Reset to restore the phone. If there is a Samsung account this will need to be removed by the customer first as this stops the phone being reset. However, you can get round this by dialing *2767*3855# on the phone keypad. If you have no luck with this, try the following:


 * Turn the POWER OFF, pull the battery out and put it back again.
 * Simultaneously press the Volume Up, Home and Power button
 * If the Samsung Symbol appears, release the Power button
 * A Boot Menu will then show, Use the volume up/down to choose and home to select.


 * Verify Data Deleted
 * Charge Test
 * Make note of charge percentage before and after charging and rate of discharge under normal use, e.g. using wifi, calling.


 * Wi-Fi/Bluetooth Test
 * Connect to our Wi-Fi network and quickly load up Google to check it's sending and receiving data. With Bluetooth, turn it on and scan for devices. As long as it detects Bluetooth devices then it should be fine. If you have time, send or recieve a file to make sure.


 * Network Check
 * Ensure you have factory reset the phone before you check the network.


 * Camera Test
 * Dial *#0*# to bring up the service menu. This has a 'Megacam' and a 'Front Cam' option that lets you check the camera and the flash. While you're in this menu, run through all of the other options. These let you check such things as the touchscreen, buttons, receiver and various sensors.


 * Call Test
 * On the rare occassions call tests are impossible (i.e. poor 3 network reception) the voice recorder app can be used as a last resort. DOUBLE CHECK CHECKMEND. Try the call volume as loud as it will go, if it sounds distorted, fail it.


 * Speaker Test
 * The service menu (*#0*#) contains the tests you need to check both the lousdpeaker and the receiver, and this can also be done during the call test.


 * Host Connectivity 
 * Connect the USB to a PC and check that it is recognised.